Job Responsibilities:
- Answer inquiries from clients about travel products and services
- Assist clients with booking travel arrangements and ensure the accuracy of booking details and itinerary
- Provide advice and recommendations on travel destinations and activities
- Handle customer complaints and resolve issues related to travel bookings
Job Requirements:
- High school diploma or equivalent required
- Experience is not required
- Excellent communication and interpersonal skills, with the ability to build rapport with clients and understand their needs
- Strong problem-solving and decision-making skills, with the ability to handle complex customer inquiries and complaints
- Knowledge of travel products and destinations, including flight routes, hotel chains, and rental car companies
- Familiarity with travel booking systems, such as Amadeus, Sabre, or Galileo, is a plus
- Ability to work in a fast-paced and dynamic environment, and adapt to changing customer needs and priorities
Perks and Benefits
- Competitive Salary
- Opportunity for rapid career growth for Top Performers
- HMO with 2 free beneficiaries on Day One
- Shift Schedule (Day shift/Mid shift/Night shift)
- Pioneer, Non-voice, and Easy Accounts Available
- Free Coffee and Biscuits in the office
- Retirement/Life
- Insurance for Qualified Staff
- Incentives and Signing Bonuses & other Premium Benefits for you to enjoy.
