Travel Account Representative

Job Responsibilities:

  • Answer inquiries from clients about travel products and services
  • Assist clients with booking travel arrangements and ensure the accuracy of booking details and itinerary
  • Provide advice and recommendations on travel destinations and activities
  • Handle customer complaints and resolve issues related to travel bookings

Job Requirements:

  • High school diploma or equivalent required
  • Experience is not required
  • Excellent communication and interpersonal skills, with the ability to build rapport with clients and understand their needs
  • Strong problem-solving and decision-making skills, with the ability to handle complex customer inquiries and complaints
  • Knowledge of travel products and destinations, including flight routes, hotel chains, and rental car companies
  • Familiarity with travel booking systems, such as Amadeus, Sabre, or Galileo, is a plus
  • Ability to work in a fast-paced and dynamic environment, and adapt to changing customer needs and priorities

Perks and Benefits

  • Competitive Salary
  • Opportunity for rapid career growth for Top Performers
  • HMO with 2 free beneficiaries on Day One
  • Shift Schedule (Day shift/Mid shift/Night shift)
  • Pioneer, Non-voice, and Easy Accounts Available
  • Free Coffee and Biscuits in the office
  • Retirement/Life
  • Insurance for Qualified Staff
  • Incentives and Signing Bonuses & other Premium Benefits for you to enjoy.
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