Technical Support – Mandaluyong site
Technical Support Representative – Open for IT Fresh Graduates Job Responsibilities: Provide technical support to customers and resolve technical issues Communicate technical information to customers clearly Escalate technical issues to internal technical teams for resolution Troubleshoot and resolve complex technical problems with customers and internal technical teams Ensure timely resolution of technical issues and customer satisfaction Maintain accurate records of technical issues and resolutions and provide reports to management. Job Requirements: High school diploma or equivalent required, with some college