Call Center Agent – Dayshift (Pioneer Account)

Job Responsibilities:

  • Learning and understanding company insurance products.
  • Answering calls and responding to customer complaints.
  • Accessing customer accounts and policy schedules.
  • Providing customers with detailed information about policies and products.

Job Requirements:

  • Must possess good English communication skills
  • No experience is required; BPO or customer-facing experience is an advantage
  • Amenable to working on shifting schedule
  • Willing to work in Quezon City (Onsite)

Perks and Benefits

  • Medical / Health Insurance
  • Performance Bonus
  • Paid Holidays
  • Paid Sick Leave
  • Recruitment / Signing Bonus
  • Paid Vacation Leave
  • Opportunities for promotion
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