Job Responsibilities: Resolves customer issues on the first call/contact whenever possible without having to transfer the caller. Follows escalation procedures as needed. Completes, processes, and maintains applicable paperwork and records. Realizing the customers’ requirements as a result of effective listening and questioning skills Job Requirements: Must possess good English communication skills No experience is required; BPO or customer-facing experience is an advantage Amenable to working on shifting schedule Willing to work Onsite Perks and Benefits Medical / Health Insurance Performance

Job Responsibilities: Forecast budget requirements, update journal entries, and prepare reports on the same. Understand customer financial needs and accordingly recommend suitable bank products. Maintain up-to-date knowledge about bank products and services. Assist in selling and promoting bank products and services to customers. Job Requirements: Must possess good English communication skills No experience is required; BPO or customer-facing experience is an advantage Amenable to working on shifting schedule Willing to work Onsite Perks and Benefits Medical / Health Insurance Performance

Job Responsibilities: Answer the telephone promptly and in a polite and professional manner Schedule the appointment correctly – review the appointment date, time, location, and provider name with a caller. Inform caller of items to bring to appointment (including insurance card, medications, office visit fee, and verification of income – if applicable). Answer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the organization Job Requirements: Must possess good English communication skills No

Job Responsibilities: Process all billing received from Provisioning System, Field Support, and other billing sources in compliance with billing procedures set by Management. Perform all billing functions by designated deadlines and schedules. Assist with Annual W2 Billing and Quarterly billing. Maintain and update Excel spreadsheets as needed for certain billing features to assist in accurate uploads. Job Requirements: Must possess good English communication skills No experience is required; BPO or customer-facing experience is an advantage Amenable to working on shifting

Job Responsibilities: Prepare written reviews on Customer Credit Files relative to financial strengths and weaknesses of customers with opinions as to credit worthiness. Gather information for Customer Credit Files through inquiries and investigations with trade suppliers, financial institutions, professional firms, or individuals. Establish and maintain computerized Customer Credit Files. Spread financial statements through the use of a computerized financial software program and analyze reports produced by the system for preparation of written reviews and credit analysis. Job Requirements: Must possess

Job Responsibilities: Arranging flights, insurance, and accommodation Using a booking system to secure holidays Collecting and processing payments Advising clients on travel arrangements, e.G. Visas and passports Job Requirements: Must possess good English communication skills No experience is required; BPO or customer-facing experience is an advantage Amenable to working on shifting schedule Willing to work Onsite Perks and Benefits Medical / Health Insurance Performance Bonus Paid Holidays Paid Sick Leave Recruitment / Signing Bonus Paid Vacation Leave Opportunities for promotion

Job Responsibilities: Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps. Improves client references by writing and maintaining documentation. Participates in the development of client training programs by identifying learning issues; recommending instructional language. Accommodates client disabilities by recommending devices and techniques. Job Requirements: Must possess good English communication skills No experience is required; BPO or customer-facing experience is an advantage Amenable to working on shifting schedule Willing to work Onsite Perks and Benefits Medical

Job Responsibilities: Measure and match up service levels when needed. Make guidelines to enhance operations and technical enhancements. Using a computerized system responds to customer questions in a call center environment. May carry out one or more of the following: Responds to telephone inquiries and complaints using standard scripts and procedures. Job Requirements: Must possess good English communication skills No experience is required; BPO or customer-facing experience is an advantage Amenable to working on shifting schedule Willing to work in

Job Responsibilities: Answer the telephone promptly and in a polite and professional manner Schedule the appointment correctly – review the appointment date, time, location, and provider name with the caller. Inform caller of items to bring to appointment (including insurance card, medications, office visit fee, and verification of income – if applicable). Answer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the organization Job Requirements: Must possess good English communication skills No