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Call Center Agents (Billing Account)

Job Responsibilities: Process all billing received from Provisioning System, Field Support, and other billing sources in compliance with billing procedures set by Management. Perform all billing functions by designated deadlines and schedules. Assist with Annual W2 Billing and Quarterly billing. Maintain and update Excel spreadsheets as needed for certain billing features to assist in accurate uploads. Job Requirements: Must possess good English communication skills No experience is required; BPO or customer-facing experience is an advantage Amenable to working on shifting

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Call Center Agents (Collections Account)

Job Responsibilities: Prepare written reviews on Customer Credit Files relative to financial strengths and weaknesses of customers with opinions as to credit worthiness. Gather information for Customer Credit Files through inquiries and investigations with trade suppliers, financial institutions, professional firms, or individuals. Establish and maintain computerized Customer Credit Files. Spread financial statements through the use of a computerized financial software program and analyze reports produced by the system for preparation of written reviews and credit analysis. Job Requirements: Must possess

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CSR Hiring in Manila – Travel Account

Job Responsibilities: Arranging flights, insurance, and accommodation Using a booking system to secure holidays Collecting and processing payments Advising clients on travel arrangements, e.G. Visas and passports Job Requirements: Must possess good English communication skills No experience is required; BPO or customer-facing experience is an advantage Amenable to working on shifting schedule Willing to work Onsite Perks and Benefits Medical / Health Insurance Performance Bonus Paid Holidays Paid Sick Leave Recruitment / Signing Bonus Paid Vacation Leave Opportunities for promotion

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Call Center TSR Hiring – Dayshift

Job Responsibilities: Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps. Improves client references by writing and maintaining documentation. Participates in the development of client training programs by identifying learning issues; recommending instructional language. Accommodates client disabilities by recommending devices and techniques. Job Requirements: Must possess good English communication skills No experience is required; BPO or customer-facing experience is an advantage Amenable to working on shifting schedule Willing to work Onsite Perks and Benefits Medical

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Call Center Agent – Quezon City site

Job Responsibilities: Measure and match up service levels when needed. Make guidelines to enhance operations and technical enhancements. Using a computerized system responds to customer questions in a call center environment. May carry out one or more of the following: Responds to telephone inquiries and complaints using standard scripts and procedures. Job Requirements: Must possess good English communication skills No experience is required; BPO or customer-facing experience is an advantage Amenable to working on shifting schedule Willing to work in

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Call Center Agent – Non-Voice (Telco Account)

Job Responsibilities: Measure and match up service levels when needed. Make guidelines to enhance operations and technical enhancements. Using a computerized system responds to customer questions in a call center environment. May carry out one or more of the following: Responds to telephone inquiries and complaints using standard scripts and procedures. Job Requirements: Must possess good English communication skills No experience is required; BPO or customer-facing experience is an advantage Amenable to working on shifting schedule Willing to work in

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Call Center Agent hiring in Manila (Healthcare Account)

Job Responsibilities: Answer the telephone promptly and in a polite and professional manner Schedule the appointment correctly – review the appointment date, time, location, and provider name with the caller. Inform caller of items to bring to appointment (including insurance card, medications, office visit fee, and verification of income – if applicable). Answer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the organization Job Requirements: Must possess good English communication skills No

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Call Center Agent – Dayshift (Pioneer Account)

Job Responsibilities: Learning and understanding company insurance products. Answering calls and responding to customer complaints. Accessing customer accounts and policy schedules. Providing customers with detailed information about policies and products. Job Requirements: Must possess good English communication skills No experience is required; BPO or customer-facing experience is an advantage Amenable to working on shifting schedule Willing to work in Quezon City (Onsite) Perks and Benefits Medical / Health Insurance Performance Bonus Paid Holidays Paid Sick Leave Recruitment / Signing Bonus

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Call Center Agent – Travel Account (No BPO experience Required)

Job Responsibilities: Sending out tickets to clients Keeping clients up to date with any changes Dealing with complaints or refunds (not one of the perks, but someone’s got to do it) Help people plan, choose and arrange their holiday. Job Requirements: Must possess good English communication skills No experience is required; BPO or customer-facing experience is an advantage Amenable to working on shifting schedule Willing to work in Mandaluyong (Onsite) Perks and Benefits Medical / Health Insurance Performance Bonus Paid

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Call Center Agent Hiring in Quezon City – Bridgetowne (Travel Account)

Job Responsibilities: Arranging flights, insurance and accommodation Using a booking system to secure holidays Collecting and processing payments Advising clients on travel arrangements, e.G. Visas and passports Job Requirements: Must possess good English communication skills No experience is required; BPO or customer-facing experience is an advantage Amenable to working on shifting schedule Willing to work in Quezon City (Onsite) Perks and Benefits Medical / Health Insurance Performance Bonus Paid Holidays Paid Sick Leave Recruitment / Signing Bonus Paid Vacation Leave

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