Job Responsibilities:
- Measure and match up service levels when needed.
- Make guidelines to enhance operations and technical enhancements.
- Using a computerized system responds to customer questions in a call center environment.
- May carry out one or more of the following: Responds to telephone inquiries and complaints using standard scripts and procedures.
Job Requirements:
- Must possess good English communication skills
- No experience is required; BPO or customer-facing experience is an advantage
- Amenable to working on shifting schedule
- Willing to work in Quezon City (Onsite)
Perks and Benefits
- Medical / Health Insurance
- Performance Bonus
- Paid Holidays
- Paid Sick Leave
- Recruitment / Signing Bonus
- Paid Vacation Leave
- Opportunities for promotion
