Telco Customer Service Representative Jobs in Quezon City | Sapient Global Services
Sapient Global Services is hiring Customer Service Representatives for our Telco Account in Quezon City, Philippines. This onsite BPO opportunity is perfect for fresh graduates, career shifters, and applicants with or without call center experience who want to build a stable and rewarding career in the customer service industry.
Job Responsibilities
Key Responsibilities
- Handle customer concerns through phone, chat, or email support
- Assist customers with billing, account updates, and technical concerns
- Provide accurate product and service information
- Resolve customer issues efficiently and professionally
- Document customer interactions in company systems
- Follow company procedures and quality standards
- Meet daily productivity and performance targets
Qualifications
Requirements
- At least High School Graduate or Senior High School Graduate
- Open to applicants with or without BPO experience
- Good communication and problem-solving skills
- Willing to work onsite in Quezon City
- Willing to work on a shifting schedule
- Basic computer and typing skills
- Experience in retail, hospitality, sales, or customer service is an advantage
Why Join Sapient Global Services?
Employee Benefits
- Competitive salary package up to 27K monthly
- Paid training from Day 1
- HMO and health benefits
- Performance incentives and bonuses
- Career growth and promotion opportunities
- Supportive and collaborative workplace
- Fun team environment and employee engagement activities
Think you are not qualifies or looking for other accounts?Click the position below
Apply Now
Kickstart your Telco Customer Service Representative career in Quezon City with Sapient Global Services. Apply today and secure your spot in one of our growing BPO teams!