Customer Care Representative | Insurance Billing Specialist | Open For No Experience

Customer Care Representative | Insurance Billing Specialist | Open For No Experience

We are actively looking for applicants with customer-facing experience to join our growing team in Metro Manila! If you have experience dealing directly with customers, this is your chance to start a rewarding career in the BPO industry.

Job Responsibilities:

• Handle customer inquiries via phone, chat, or email
• Provide accurate information about services and processes
• Resolve customer concerns professionally and efficiently
• Document interactions and updates in the system
• Escalate complex concerns when needed
• Meet customer satisfaction and performance metrics

Preferred Applicants:

We highly encourage candidates with customer-facing experience to apply, including:

• Retail Staff / Mall Sales Associate
• Food Industry / Service Crew
• Hospitality & Front Desk Staff
• Sales Associate or Promodiser
• Cashier or Store Personnel
• Any role with direct customer interaction

Qualifications:

• At least High School or Senior High School graduate
• Good English communication skills
• Customer-oriented and solution-driven mindset
• Basic computer knowledge and multitasking skills
• Willing to work onsite in Metro Manila

Schedule & Training:

• Shifting schedules including weekends and holidays
• Paid training provided

Why Join Us?

• Competitive salary with incentives
• Career growth and skill development opportunities
• Supportive and dynamic work environment