Call Center Agent Hiring | Healthcare Account | Sapient Global Services
Quezon City | Onsite | Up to ₱27,000/month | Fresh Graduates Welcome
Why Join Sapient Global Services
• Competitive salary up to ₱27,000 per month
• Performance-based incentives
• Stable career opportunities in the healthcare and customer service industry
• Ideal for beginners and applicants with no BPO experience
• Training-focused and supportive environment
Sapient Global Services is actively hiring Call Center Agents for Healthcare Accounts across Metro Manila. If you are searching for healthcare account hiring, medical customer service jobs, call center agent hiring, or an entry-level BPO opportunity with no experience, this is your chance to start a rewarding career in the healthcare support industry.
We are open to fresh graduates, career shifters, and applicants with no BPO experience. Full training is provided from Day 1.
Location
Muñoz, Quezon City (Main Onsite Site)
Other Sites:
Quezon City
Pasig City
Mandaluyong City
Makati City
Manila
Job Overview
As a Call Center Agent / Customer Service Representative for a Healthcare Account, you will assist patients, healthcare members, and providers with healthcare-related inquiries, benefits information, appointment concerns, and general customer support. You will play an important role in delivering quality service and support to healthcare members.
Key Responsibilities
Handle customer inquiries via phone, chat, or email
Assist members with healthcare benefits, coverage, and eligibility questions
Provide accurate information regarding healthcare services and policies
Help customers navigate claims, billing, and account-related concerns
Document customer interactions in internal systems
Resolve customer concerns professionally and efficiently
Escalate complex issues to the appropriate departments
Meet quality and performance targets
Requirements
Open to fresh graduates and applicants with no BPO experience
At least High School or Senior High School graduate
Strong English communication skills
Customer-focused and willing to learn
Basic computer skills and multitasking ability
Willing to work onsite in Metro Manila
Open to shifting schedules including nights, weekends, and holidays
Training & Schedule
Paid training from Day 1 with full onboarding support. Shifting schedules depending on account assignment in a fast-paced but guided environment.
Apply Now
Start your career as a Call Center Agent for a Healthcare Account at Sapient Global Services and build your future in the healthcare support, customer service, and BPO industry.