Healthcare Customer Service Representative Jobs in Malabon | Sapient Global Services
Sapient Global Services is currently hiring Customer Service Representatives for our Healthcare Account in Malabon, Philippines. This onsite BPO opportunity is ideal for fresh graduates, career shifters, and applicants with or without call center experience who are looking for a stable and rewarding career in the healthcare customer service industry.
Key Responsibilities
- Handle healthcare-related customer inquiries through phone, chat, or email support
- Assist members with claims, billing concerns, and account verification
- Provide accurate information regarding healthcare plans and services
- Resolve customer concerns professionally and efficiently
- Maintain accurate documentation of customer interactions
- Follow company policies, compliance, and quality standards
- Meet productivity and performance goals
Qualifications
Requirements
- At least High School Graduate or Senior High School Graduate
- Open to applicants with or without BPO experience
- Good communication and interpersonal skills
- Willing to work onsite in Malabon
- Willing to work on a shifting schedule
- Basic computer navigation and typing skills
- Experience in customer service, healthcare, retail, or hospitality is an advantage
Why Join Sapient Global Services?
Employee Benefits
- Competitive salary package up to 27K monthly
- Paid training from Day 1
- HMO and healthcare benefits
- Performance incentives and bonuses
- Career growth and promotion opportunities
- Supportive and inclusive work environment
- Employee engagement activities and team events
Job Details :
Apply Now
Start your Healthcare Customer Service Representative career in Malabon with Sapient Global Services today. Apply now and join a growing team in the healthcare BPO industry!