Customer Service Representative - Paid Training - Earn up to 26k - Mandaluyong

Call Center Agent Hiring | Sapient Global Services
Mandaluyong City | Onsite | Up to ₱26,000/month | Fresh Graduates Welcome

Why Join Sapient Global Services
• Competitive salary up to ₱26,000 per month
• Performance-based incentives
• Strong career growth in insurance and BPO industry
• Ideal for beginners and no BPO experience applicants
• Training-focused and supportive environment

Sapient Global Services is actively hiring Call Center Agents for multiple accounts across Metro Manila. If you are searching for call center agent hiring in the Philippines, customer service jobs, or an entry-level opportunity in the BPO industry with experience, this is your chance to start a stable career.

We are open to career shifters, and Full training is provided from Day 1.

Location
Muñoz, Quezon City (Main Onsite Site)

Other Sites:

• Quezon City

• Pasig City

• Mandaluyong City

• Makati City

• Manila

Job Overview
As a Call Center Agent / Customer Service Representative, you will handle customer concerns, provide accurate information, and ensure excellent service across phone, chat, or email channels. You will work in a fast-paced environment focused on customer satisfaction and quality service.

Key Responsibilities

• Handle customer inquiries via phone, chat, or email

• Provide accurate information about services and processes

• Resolve customer concerns professionally and efficiently

• Record customer interactions in internal systems

• Escalate complex issues to the appropriate teams

• Meet quality and performance targets

Requirements

• 6 Months of BPO experience is required

• At least High School or Senior High School graduate

• Strong English communication skills

• Customer-focused and willing to learn

• Basic computer skills and multitasking ability

• Willing to work onsite in Metro Manila

• Open to shifting schedules including nights, weekends, and holidays

Training & Schedule
Paid training from Day 1 with full onboarding support. Shifting schedules depending on account assignment in a fast-paced but guided environment.

Apply Now
Start your career as a Call Center Agent at Sapient Global Services and build your future in the customer service industry.