Chat Support / Non-Voice Hiring | Sapient Global Services

Quezon City | Onsite | Up to ₱27,000/month | Fresh Graduates Welcome

Why Join Sapient Global Services

 • Competitive salary up to ₱27,000 per month
• Performance-based incentives
• Strong career growth in customer service and digital support industry
• Ideal for beginners and applicants with no BPO experience
• Training-focused and supportive environment

Sapient Global Services is actively hiring Chat Support / Non-Voice Customer Service Representatives across Metro Manila. If you are searching for non-voice jobs, chat support hiring, customer service jobs in BPO, or an entry-level opportunity with no experience, this is your chance to start a stable career in the industry.

We are open to fresh graduates, career shifters, and applicants with no BPO experience. Full training is provided from Day 1.

Location

Muñoz, Quezon City (Main Onsite Site)

Other Sites:

• Quezon City

• Pasig City

• Mandaluyong City

• Makati City

• Manila

Job Overview

As a Chat Support / Non-Voice Customer Service Representative, you will assist customers through live chat and messaging platforms. You will handle inquiries, resolve concerns, and provide accurate information without voice calls, ensuring fast and efficient digital customer support.

Key Responsibilities

• Respond to customer inquiries via chat and messaging platforms

• Provide accurate information about products, services, and account concerns

• Assist customers with troubleshooting and basic issue resolution

• Process requests such as updates, tracking, and account changes

• Escalate complex concerns to appropriate teams

• Maintain accurate records of customer interactions

• Deliver fast, clear, and professional written communication

• Meet quality and performance targets

Requirements

• Open to fresh graduates and applicants with no BPO experience

• At least High School or Senior High School graduate

• Strong written English communication skills

• Customer-focused and detail-oriented

• Basic computer skills and multitasking ability

• Willing to work onsite in Metro Manila

• Open to shifting schedules including nights, weekends, and holidays

Training & Schedule

Paid training from Day 1 with full onboarding support. Shifting schedules depending on account assignment in a fast-paced but guided environment.

Apply Now

Start your career as a Chat Support / Non-Voice Representative at Sapient Global Services and build your future in digital customer service and the BPO industry.