We are actively looking for applicants with customer-facing experience to join our growing team in Metro Manila! If you have experience dealing directly with customers, this is your chance to start a rewarding career in the BPO industry.
Job Responsibilities
- Handle customer inquiries via phone, chat, or email
- Provide accurate information about services and processes
- Resolve customer concerns professionally and efficiently
- Document interactions and updates in the system
- Escalate complex concerns when needed
- Meet customer satisfaction and performance metrics
Preferred Applicants
We highly encourage candidates with customer-facing experience to apply, including
- Retail Staff / Mall Sales Associate
- Food Industry / Service Crew
- Hospitality & Front Desk Staff
- Sales Associate or Promodiser
- Cashier or Store Personnel
- Any role with direct customer interaction
Qualifications
- At least High School or Senior High School graduate
- Good English communication skills
- Customer-oriented and solution-driven mindset
- Basic computer knowledge and multitasking skills
- Willing to work onsite in Metro Manila
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