We are hiring Retail Customer Service Representatives to assist shoppers with inquiries, purchases, and returns while providing excellent service.
Responsibilities:
Handle customer inquiries via phone, email, or chat
Provide product and pricing information
Assist with orders, returns, and exchanges
Maintain accurate records of transactions
Escalate complex issues to supervisors
Meet quality, productivity, and customer satisfaction standards
Schedule & Training:
Shifts may include nights, weekends, and holidays
Paid training on retail systems and processes
Requirements:
At least High School or Senior High School graduate
Strong English communicationCustomer-focused and detail-oriented
Basic computer and multitasking skills
Willing to work onsite in Metro Manila
Why Join Us
Competitive pay and incentives
Opportunities for career growth and skill development
Supportive, team-oriented work environment
Job Types: Full-time, Permanent, Fresh graduate
Benefits:
- Additional leave
- Company Christmas gift
- Company events
- Flexible schedule
- Flextime
- Health insurance
- Life insurance
- On-site parking
- Paid training
- Pay raise
- Transportation service provided
Work Location: In person