We are hiring Financial Customer Service Representatives to assist clients with account inquiries, transactions, and billing questions. Provide accurate guidance and professional support for financial matters.

Responsibilities:

Respond to financial inquiries via phone, chat, or email

Assist clients with billing, payments, and account updates

Resolve transaction-related issues efficiently

Document all interactions accurately

Escalate complex issues to supervisors

Maintain quality, productivity, and customer satisfaction metrics

Schedule & Training:

Shifts include nights, weekends, and holidays

Paid training on financial systems and procedures

Requirements:

High School or Senior High School graduate (College preferred)

Strong English communication

Detail-oriented and customer-focused

Basic computer skills and multitasking ability

Willing to work onsite in Metro Manila

Why Join Us

Competitive pay and performance-based incentives

Exposure to financial accounts and professional growth

Collaborative and supportive team environment