Customer Service Representative - Financial
Metro Manila | Onsite
Job Description
We are hiring Financial Customer Service Representatives to assist clients with account inquiries, transactions, and billing questions. Provide accurate guidance and professional support for financial matters.
Responsibilities:
Respond to financial inquiries via phone, chat, or email
Assist clients with billing, payments, and account updates
Resolve transaction-related issues efficiently
Document all interactions accurately
Escalate complex issues to supervisors
Maintain quality, productivity, and customer satisfaction metrics
Schedule & Training:
Shifts include nights, weekends, and holidays
Paid training on financial systems and procedures
Requirements:
High School or Senior High School graduate (College preferred)
Strong English communication
Detail-oriented and customer-focused
Basic computer skills and multitasking ability
Willing to work onsite in Metro Manila
Why Join Us
Competitive pay and performance-based incentives
Exposure to financial accounts and professional growth
Collaborative and supportive team environment
Apply Now
Build your career in financial customer service at Sapient while helping clients manage their accounts efficiently.
Metro Manila | Onsite
Job Description
We are hiring Financial Customer Service Representatives to assist clients with account inquiries, transactions, and billing questions. Provide accurate guidance and professional support for financial matters.
Responsibilities:
Respond to financial inquiries via phone, chat, or email
Assist clients with billing, payments, and account updates
Resolve transaction-related issues efficiently
Document all interactions accurately
Escalate complex issues to supervisors
Maintain quality, productivity, and customer satisfaction metrics
Schedule & Training:
Shifts include nights, weekends, and holidays
Paid training on financial systems and procedures
Requirements:
High School or Senior High School graduate (College preferred)
Strong English communication
Detail-oriented and customer-focused
Basic computer skills and multitasking ability
Willing to work onsite in Metro Manila
Why Join Us
Competitive pay and performance-based incentives
Exposure to financial accounts and professional growth
Collaborative and supportive team environment
Apply Now
Build your career in financial customer service at Sapient while helping clients manage their accounts efficiently.