– Follow standard operations and procedures.
– Recognize and escalate priority problems in accordance with Client standards.
– Ensure one call resolution prioritizing customer satisfaction.
– Perform basic troubleshooting when necessary.
– High School Graduates are accepted.
– College Graduates to any course are welcome to apply.
– No BPO Experience applicants are accepted.
– Must be 18 years old and above (No age limit)
– Good to Excellent English with strong interpersonal and communication skills.
– Office work.
More job vacancies available:
a. Customer Service Representatives
b. Non-voice Agents
c. Technical Support Representatives
d. Sales Agents
e. Non-agent positions (Senior Recruiter. Team leader)
f. USRN/PHRN