Join our growing retail support team and assist customers with shopping inquiries, purchases, returns, and exchanges while delivering excellent customer service experiences.

Responsibilities:

Handle customer inquiries via phone, email, or chat
Provide accurate product, pricing, and order information
Assist customers with purchases, returns, and exchanges
Maintain accurate records of customer transactions and interactions
Escalate complex concerns to supervisors when necessary
Meet productivity, quality, and customer satisfaction standards

Schedule & Training:

Shifting schedules including nights, weekends, and holidays
Paid training on retail systems, tools, and company processes

Requirements:

At least High School or Senior High School graduate
Strong English communication skills
Customer-focused and detail-oriented
Basic computer literacy and multitasking abilities
Willing to work onsite in Metro Manila
Applicants with customer-facing experience are highly encouraged to apply (retail staff, mall sales associate, cashier, food service crew, hospitality, sales, front desk, or similar roles)

Why Join Us?

Competitive salary with incentives
Opportunities for career growth and skill development
Supportive and team-oriented work environment

Job Details:

Full-time / Permanent Position
Open for Fresh Graduates

Benefits:

Additional Leave Credits
Company Christmas Gift & Company Events
Flexible Schedule / Flextime
Health Insurance & Life Insurance
On-site Parking
Paid Training
Salary Increase Opportunities
Transportation Service Provided

📍 Work Location: Onsite / In Person