🚨 NOW HIRING – Healthcare Customer Service Representatives 🚨

Join our healthcare support team and assist patients and clients with healthcare-related inquiries, insurance concerns, claims processing, and service support while delivering accurate and compassionate customer service.

Responsibilities:

Respond to patient and client inquiries via phone, chat, or email
Provide guidance regarding healthcare services, insurance claims, and coverage information
Assist with form submissions, claim follow-ups, and account concerns
Accurately document customer interactions and updates in the system
Escalate complex or sensitive cases to supervisors when necessary
Maintain service quality, productivity, and customer satisfaction standards

Schedule & Training:

Shifting schedules including nights, weekends, and holidays
Paid training on healthcare systems, tools, and company processes

Requirements:

High School or Senior High School graduate (College level or graduate preferred)
Strong English communication skills
Customer-oriented with strong attention to detail
Basic computer literacy and multitasking abilities
Willing to work onsite in Metro Manila
Applicants with customer-facing or healthcare-related experience are encouraged to apply (clinic staff, pharmacy assistant, caregiver, hospitality, retail, cashier, front desk, or similar roles)

Why Join Us?

Competitive salary with incentives
Exposure to healthcare accounts and industry knowledge
Career growth and skill development opportunities
Collaborative and supportive work environment

Job Details:

Full-time / Permanent Position
Open for Fresh Graduates

Benefits:

Additional Leave Credits
Company Christmas Gift
Flexible Schedule / Flextime
Health Insurance & Life Insurance
On-site Parking
Paid Training
Opportunities for Promotion
Salary Increase Opportunities
Promotion to Permanent Employee
Transportation Service Provided

📍 Work Location: Onsite / In Person