Customer Service Representative - Financial
Metro Manila | Onsite
Job Description
We are hiring Financial Customer Service Representatives to assist clients with account inquiries, transactions, and billing questions. Provide accurate guidance and professional support for financial matters.
Responsibilities:
• Respond to financial inquiries via phone, chat, or email
• Assist clients with billing, payments, and account updates
• Resolve transaction-related issues efficiently
• Document all interactions accurately
• Escalate complex issues to supervisors
• Maintain quality, productivity, and customer satisfaction metrics
Schedule & Training:
• Shifts include nights, weekends, and holidays
• Paid training on financial systems and procedures
Requirements:
• High School or Senior High School graduate (College preferred)
• Strong English communication
• Detail-oriented and customer-focused
• Basic computer skills and multitasking ability
• Willing to work onsite in Metro Manila
Why Join Us
• Competitive pay and performance-based incentives
• Exposure to financial accounts and professional growth
• Collaborative and supportive team environment
Apply Now
Build your career in financial customer service at Sapient while helping clients manage their accounts efficiently.
Metro Manila | Onsite
Job Description
We are hiring Financial Customer Service Representatives to assist clients with account inquiries, transactions, and billing questions. Provide accurate guidance and professional support for financial matters.
Responsibilities:
• Respond to financial inquiries via phone, chat, or email
• Assist clients with billing, payments, and account updates
• Resolve transaction-related issues efficiently
• Document all interactions accurately
• Escalate complex issues to supervisors
• Maintain quality, productivity, and customer satisfaction metrics
Schedule & Training:
• Shifts include nights, weekends, and holidays
• Paid training on financial systems and procedures
Requirements:
• High School or Senior High School graduate (College preferred)
• Strong English communication
• Detail-oriented and customer-focused
• Basic computer skills and multitasking ability
• Willing to work onsite in Metro Manila
Why Join Us
• Competitive pay and performance-based incentives
• Exposure to financial accounts and professional growth
• Collaborative and supportive team environment
Apply Now
Build your career in financial customer service at Sapient while helping clients manage their accounts efficiently.