Blogs About Call Center

5 Signs That You Are Disconnected with Your Current Job

Is your job a breeding ground for discontent? Nowadays, there are a lot of people who are not happy….

Out of the Box Call Center Questions Your Need to Know Now

You may have heard about and prepared for the most common interview questions out there, but ….

Benefits of Working as a Call Center Agent

Unlike other companies that have standards on the…

Top Qualities of a Successful Call Center Agent

Hiring an excellent call center agent is just as important as having the right call center software. Candidates can be screened based on a variety of criteria, such as personality, skill, fit and motivation, during the hiring process. Regardless of your list of prerequisites, it’s helpful to kno….

5 Common Misconceptions About Working in Call Center

You have to master an American accent – False. It’s not actually required to have any sort of accent while….

Tips for Staying Positive While Job Searching

It is easy to become frustrated or disheartened during a job search….

How to deal with irate customers/callers

Customers get rude or angry for a variety of reasons – some justified, some not.

Call center Interview Tips: Best Ways to get Hired

Call center is one of the most trending jobs in the metro today. Unlike other careers, everyone could apply in call center even if …. 

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