Author:

Sapient

Hiring Call Center Agents (Healthcare Account)

Job Responsibilities: Answer the telephone promptly and in a polite and professional manner Schedule the appointment correctly – review the appointment date, time, location, and

Call Center Agents (Billing Account)

Job Responsibilities: Process all billing received from Provisioning System, Field Support, and other billing sources in compliance with billing procedures set by Management. Perform all

Call Center Agents (Collections Account)

Job Responsibilities: Prepare written reviews on Customer Credit Files relative to financial strengths and weaknesses of customers with opinions as to credit worthiness. Gather information

CSR Hiring in Manila – Travel Account

Job Responsibilities: Arranging flights, insurance, and accommodation Using a booking system to secure holidays Collecting and processing payments Advising clients on travel arrangements, e.G. Visas

Call Center TSR Hiring – Dayshift

Job Responsibilities: Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps. Improves client references by writing and maintaining documentation. Participates

Call Center Agent – Quezon City site

Job Responsibilities: Measure and match up service levels when needed. Make guidelines to enhance operations and technical enhancements. Using a computerized system responds to customer

Call Center Agent – Non-Voice (Telco Account)

Job Responsibilities: Measure and match up service levels when needed. Make guidelines to enhance operations and technical enhancements. Using a computerized system responds to customer

Call Center Agent – Dayshift (Pioneer Account)

Job Responsibilities: Learning and understanding company insurance products. Answering calls and responding to customer complaints. Accessing customer accounts and policy schedules. Providing customers with detailed