Call Center Agent – Non-Voice (Telco Account)
Job Responsibilities: Measure and match up service levels when needed. Make guidelines to enhance operations and technical enhancements. Using a computerized system responds to customer
Job Responsibilities: Measure and match up service levels when needed. Make guidelines to enhance operations and technical enhancements. Using a computerized system responds to customer
Job Responsibilities: Answer the telephone promptly and in a polite and professional manner Schedule the appointment correctly – review the appointment date, time, location, and
Job Responsibilities: Learning and understanding company insurance products. Answering calls and responding to customer complaints. Accessing customer accounts and policy schedules. Providing customers with detailed
Job Responsibilities: Sending out tickets to clients Keeping clients up to date with any changes Dealing with complaints or refunds (not one of the perks,
Job Responsibilities: Arranging flights, insurance and accommodation Using a booking system to secure holidays Collecting and processing payments Advising clients on travel arrangements, e.G. Visas
Job Responsibilities: Responsible for evaluating and screening potential admissions to the facility. Conducts utilization reviews to determine if patients are receiving care appropriate to illness
Job Responsibilities: To accommodate order & service requests, online payment To assist customers with new account applications, account verification, queries, etc. To route calls only
Thank you! We will get back to you soon! Questions? Feel free to send us a message at work@sapientbpo.net. Have a great day!
John Ramirez Bringing people and technology together. No BPO Experience Required High School Graduates are welcome Dayshift and Night Shift accounts available HMO and other